Roster & Enrollment

How Technicians Are Added

Technicians are added to your Lantern facility roster by Lantern administrators — not through the Director Portal. Your role as Facility Director is to provide the information Lantern needs to add or remove technicians on your behalf.

Adding a new technician

To add a new technician to your roster, send the following to the Lantern support team:

• Full name
• Work email address
• Your facility name and/or facility code

The Lantern administrator will create the account, link it to your facility, and send the technician a welcome email with login credentials.

Removing a technician

To remove a technician from your roster (e.g., when an employee leaves), contact the Lantern support team with the technician’s name and email address. The administrator will update the roster and deactivate the account as appropriate.

Note: Removing a technician from the roster does not delete their training record. Historical completion data is retained.

Course Enrollment

Course enrollment is also handled by Lantern administrators. When you request that a technician be added to your facility, the administrator will enroll them in your facility’s assigned course at the same time.

If a technician is on your roster but does not have a course assigned, contact the Lantern support team. Include the technician’s name and email address.

Viewing Your Roster

To see who is currently on your facility roster, go to the Progress tab in the Director Portal. The Progress tab lists all technicians enrolled in your facility’s course, along with their current completion percentage and last-activity date.

If a technician you expect to see is not appearing in the Progress tab, they may not be enrolled in your course yet. Contact the Lantern support team to confirm.