Effective Date: June 4, 2021
- FOR PARENTS OF CHILDREN UNDER THE AGE OF 13
1.1. You can contact Us to obtain more information about the Programs that We provide by filling out the form on Our Website, and providing the following information: parent/guardian name, student name, parent phone, parent email, and student’s grade level. However, You are not required to provide Us with this information.
1.2. For any student under the age of 13 whose Personal Information We collect, We must have permission from such student’s parent or legal guardian before We collect or use any Personal Information of such student. By providing any Personal Information of any student under the age of 13, You represent and warrant that You are the student’s parent or guardian, and You have the authority to provide such Personal Information.
1.3. You are welcome to contact Us at (844) 215-3135 or Info@LanternAcademy.Com to review any Personal Information We have collected about Your child. You may request that We delete this information or specify that We collect no more of Your child’s information. We will need to verify the identity of anyone requesting information about a child under the age of 13 to ensure that the person is in fact the child’s parent or legal guardian.
1.4. Our Programs are specifically designed to function without third party access to a child’s Personal Information. We do not collect or retain any Personal Information from a child except as needed to facilitate the Programs for that child, who may be a minor. We are committed to complying fully with the Children’s Online Privacy Protection Act of 1998 (“COPPA”).
- INFORMATION WE COLLECT
2.1. Personal Information. At various locations on the Website, such as areas where You may request information (including technical or customer support) and/or sign up for newsletters updates, events and promotions, You may provide Us personally identifiable information such as name, mailing address, telephone number or email address (“Personal Information”. If You choose to give Us Personal Information, We will collect and retain that Personal Information.
2.3. Non-Personal Information. When You use the Website, We may also collect “Non-Personal Information,” which is information that cannot be used by itself to identify a person personally. Non-Personal Information includes, but is not limited to, technical information (such as IP address, the type of browser used, and the sites visited immediately before and after the Website) and demographic information). Non-Personal Information also includes, without limitation, other anonymous data involving use of the Website, such as the web pages visited and the functions selected of the Website. We or Our service providers may collect this information by automated means, using technologies such as cookies, web server logs, and web beacons.
- STUDENTS AND PARENTS
3.1. We may also collect Personal Information related to Your documentation of and payment for the Programs; questions related to Programs; school information; teacher feedback of a student (once the You provide consent for submission); and content You upload but NOT for the purposes of transmitting it to another user or for public display on the Website.
- FINANCIAL INFORMATION
4.1. If You elect to pay with a credit card, We will collect Your name, credit card number, expiration date, and address information associated with the account. All financial information, other than credit card numbers, is stored and encrypted in Our system. We do not store credit card numbers.
- COLLECTION OF INFORMATION
5.1. Information You Provide to Us. We collect Personal Information and Non-Personal Information from You when You:
5.1.1. register on Our Website;
5.1.2. call Us;
5.1.3. pay for the Programs;
5.1.4. provide Us or upload to Our Website messages, documents, and other files and content in the course of Our Programs;
5.1.5. enter promotions;
5.1.6. respond to surveys or questionnaires or submit testimonials;
5.1.7. provide Us information at events We host, sponsor, or participate in;
5.1.8. provide Us information on Our Website or submit online forms so that We can contact
You about products or services You may be interested in or answer questions You have; or
5.1.9. when You provide Us information by other means.
- INFORMATION FROM THIRD PARTIES
6.1. We may collect Personal and Non-Personal Information about You from third parties with whom We have a business relationship (such as Our organizational customers, resellers, licensees, and franchisees).
6.2. We may receive information about You from Our other clients, customers and users who refer You to Us.
6.3. We may obtain Personal and Non-Personal Information from publicly and commercially available sources for example, social media platforms to which You are registered or Our advertising campaigns to which You may have responded.
- INFORMATION COLLECTED AUTOMATICALLY
7.1. We collect information (such as IP address, browser type, the content of any undeleted cookies that a browser previously accepted from Us, the referring site address, and operating system) from browsers used to visit Our Website.
7.2. We, Our affiliates, service providers, other vendors, and third parties may display advertisements on Our Website and may use tracking technologies such as cookies and pixel tags to collect information about Your online interactions with Our Website and Our emails.
7.3. We collect information when You avail of Our Programs (such as recording online sessions, producing transcripts of online tutoring sessions, and tracking the drills and practice tests that You take online).
7.4. We automatically record calls to Our call center.
- PROFESSIONAL AND EDUCATION-RELATED INFORMATION
8.1. Tutors, teachers, instructors, and experts (“Professionals”) who seek to enter into independent contractor agreements with Us are asked to provide additional Personal Information in support of the Professional’s respective skills and experience, as well as a social security number or taxpayer identification number for tax purposes, as necessary to facilitate payment and to comply with legal obligations or to complete a background check. Professionals also have choices about the information the Professional chooses to include on the Professional’s profile on the Website once under contract, such as education, work experience, skills, city or area, likes or interests, photo, etc.
8.2. We also collect bank account information to facilitate payment.
- HOW WE USE INFORMATION
9.1. We may use Personal Information to:
9.1.1. Provide and personalize Our Programs;
9.1.2. Provide customer service;
9.1.3. Maintain Our internal records and otherwise manage Our business;
9.1.4. Send newsletters and advertisements and otherwise correspond with about products, services, events, and other organizations that We think may interest You;
9.1.5. Ask for reviews and testimonials and send surveys and questionnaires;
9.1.6. Improve Our services and Website;
9.1.7. Administer promotions;
9.1.8. Develop and display content and advertising tailored to Your interests on Our Website and other sites, provide Our advertisements to You when You visit other sites, and analyze the effectiveness of Our advertisements;
9.1.9. Perform research and analysis about Your use of or interest in Our Programs, the products or services offered by others, and Our Website, and develop new Programs;
9.1.10. Detect, prevent, or investigate illegal activity or misuse of Our Programs and enforce Our legal rights; and
9.1.11. Perform functions as otherwise described to You at the time of collection.
9.1.12. Ask You for Your feedback to help make Our services better;
9.1.13. Respond to Your email requests for information and/or customer service;
9.2. We may use Non-Personal Information for any lawful purpose.
- THIRD PARTIES TO WHOM WE DISCLOSE INFORMATION
10.1. We share Your information with third-parties as described below. We do not disclose Your Personal Information to third parties for their direct marketing purposes except as described below.
10.2. Affiliates, Service Providers and Other Vendors. We may share Your Personal Information with Our affiliates, service providers and other vendors, such as those who help deliver Our Programs, process transactions (such as charging Your credit card when You make purchases), market Our Programs, obtain reviews and testimonials, and otherwise help Us operate Our business.
10.3. Legally Compelled Disclosures and Safety. We may disclose Personal Information when compelled to do so by government authorities or otherwise as required or permitted by law, such as to respond to court orders and subpoenas. We may also disclose Personal Information to protect the safety of others and when We have reason to believe that someone is causing injury to or interfering with Our rights or property or the rights or property of others.
10.4. Business Transfer. If We or all or a portion of Our business is acquired by one or more third parties as a result of an acquisition, merger, sale, reorganization, consolidation or liquidation, Personal Information may be included in the transferred assets.
10.5. Authorized Disclosure. We may share Your Personal Information with third parties when You authorize the disclosure.
10.6. Non-Personal Information. We may share Non-Personal Information with any third party for any lawful purpose.
- YOUR ACCESS TO INFORMATION
11.1. You may review and correct Your information by reaching out to Us through (844) 215-3135 or Info@LanternAcademy.Com.
- SECURITY OF PERSONAL INFORMATION
12.1. We have implemented commercially reasonable precautions to protect the information We collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Please be aware that despite Our best efforts, no data security measures can guarantee 100% security. You should take steps to protect against unauthorized access to Your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping Your login and password private.
- USING CAUTION WHEN SHARING INFORMATION WITH OTHERS
13.1. When You contribute to a public area or feature of Our Website, such as a chat room, bulletin board, list serve, blog, or wiki, the information that You submit will be made available to the general public. Therefore, We recommend that You do not submit any sensitive information to such areas of Our Website, including Your full name, home address, phone number, financial information or any other information that would enable other users to locate You or contact You.
- OTHER SITES AND THIRD-PARTY SOFTWARE
- POLICY ON COOKIES AND OTHER TRACKING TECHNOLOGIES
15.1. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
- PURPOSE OF USING COOKIES
- WEB BEACONS
17.1. Our Website pages or those of Our affiliates may contain electronic images known as web beacons (sometimes called single-pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how Our Website is used and may be used in some of Our emails to let Us know which emails and links have been opened by recipients. This allows Us to gauge the effectiveness of Our customer communications and marketing campaigns.
17.2. Our Website pages may also contain web beacons that are set by Our third party partners. Web beacons are used along with cookies enabling Our partners to compile aggregated statistics to analyze how Our Website is used.
17.3. We may use a third party to gather information about how You and others use Our Website. For example, We will know how many users access a specific page and which links they clicked on. We use this aggregated information to understand and optimize how Our Website is used.
- MANAGING COOKIES
18.1. Most browsers allow You to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
18.1.1. https://support.google.com/chrome/answer/95647?hl=en (Chrome);
18.1.2. https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);
18.1.3. http://www.opera.com/help/tutorials/security/cookies/ (Opera);
18.1.4. https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
18.1.5. https://support.apple.com/en-ph/guide/safari/sfri11471/mac (Safari); and
18.1.6. https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).
18.2. Blocking all cookies will have a negative impact upon the usability of many sites.
18.3. If You block cookies, You will not be able to use all the features on Our Website.
- INTEREST-BASED ADVERTISING
19.1. To help ensure that You receive ads that are relevant to Your interests on the Website, Our advertisers’ services, and elsewhere on the Internet, We and third parties (including service providers, advertisers, and advertising companies) may collect information about Your online activities over time and across different sites, apps, and devices. We and third parties may use that information to help understand audience segments. Advertisers may use the segments to determine the audience groups to which they wish to deliver particular ads. Through this process, We do not use information that directly identifies You.
- OPTING OUT
20.1. You may elect not to receive advertisements and promotional correspondence from Us. You can send an e-mail to Info@LanternAcademy.Com. In this e-mail, please say whether: (i) You would like to opt out of receiving all e-mail promotional correspondence from Us in general or (ii) if You would only like to opt out of certain of Our e-newsletters or correspondence, and if so which ones or (iii) You would like to opt out of receiving SMS or text messages. You may also opt out of Our promotional e-mails by clicking on an opt-out link within the e-mail You receive.
20.2. Please understand that if You opt out of receiving promotional correspondence from Us, We may still contact You in connection with Your relationship, activities, transactions and communications with Us.
- USERS OUTSIDE OF THE UNITED STATES
22.1. By providing Personal Information to this Website, You understand and consent to the collection, maintenance, processing and transfer of such information in and to the United States and other countries and territories, in accordance with applicable law. We are a United States company and We do not operate in or market to individuals in the European Economic Area (“EEA”). Any processing of personal data of individuals in the EEA by Us is incidental. We do, however, recognize the rights of individuals in the EEA and, therefore, request that any individuals located in the EEA who have questions about or requests related to the personal data We collect to contact Us at Info@LanternAcademy.Com.
- NEVADA PRIVACY RIGHTS
24.1. We do not sell the Personal Information of Nevada consumers without their authorization, but Nevada consumers may submit an email to Info@LanternAcademy.Com to request that We do not sell their Personal Information in the future.
- CALIFORNIA CONSUMER PRIVACY ACT RIGHTS
25.1. The information in this California Consumer Privacy Act Rights section applies only to California consumers. Any terms defined in the California Consumer Privacy Act of 2018 (“CCPA”) have the same meaning when used in this California Consumer Privacy Act Rights section.
25.2. Personal Information We Collect. We may collect, and in the past 12 months have collected, the following categories of Personal Information:
25.2.1. Identifiers (such as name, address, email, cookies, IP address);
25.2.2. Categories of Personal Information listed in the California Customer Records statute (such as phone number, credit card number, and education);
25.2.3. Characteristics of protected classifications under California or federal law;
25.2.4. Commercial information (such as payment history);
25.2.5. Internet or other electronic network activity information (such as interaction with Our Website);
25.2.6. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)) (such as test scores, GPA, course enrollments, and transcripts);
25.2.7. Audio, electronic, visual, thermal, olfactory, or similar information (such as recorded voice, recorded video, and photos);
25.2.8. Professional or employment-related information (such as employer information and job title);
25.2.9. Inferences drawn from other categories of Personal Information to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, or aptitudes (such as likelihood of making a purchase based on internet or other electronic network activity)
25.3. Sources from which Personal Information is Collected. We collect or may collect Personal Information from the categories of sources listed below, as described in more detail in section
25.2 above :
25.3.2. Third parties with whom We have a business relationship (such as Our organizational customers, resellers, licensees, and franchisees);
25.3.3. Other users who refer You to Us;
25.3.4. Publicly and commercially available sources, including organizers of events You may attend;
25.3.5. Browsers and tracking technologies;
25.3.6. Our service providers and other vendors.
25.4. Purposes for which Personal Information Will Be Used. We may use Personal Information for the following purposes:
25.4.1. Provide You with and personalize Our Programs;
25.4.2. Create and manage Your Programs, and provide You customer service;
25.4.3. Maintain Our internal records and otherwise manage Our business;
25.4.4. Send You newsletters and advertisements and otherwise correspond with You about products, services, events, and other organizations that We think may interest You;
25.4.5. Ask for Your reviews and testimonials and send You surveys and questionnaires;
25.4.6. Improve Our Programs and Website;
25.4.7. Administer promotions;
25.4.8. Develop and display content and advertising tailored to Your interests on Our Website and other sites, provide Our advertisements to You when You visit other sites, and analyze the effectiveness of Our advertisements;
25.4.9. Perform research and analysis about Your use of or interest in Our Programs, the products or services offered by others, and Our Website, and develop new Programs;
25.4.10. Detect, prevent, or investigate illegal activity or misuse of Our Programs and enforce Our legal rights; and
25.4.11. Perform functions as otherwise described to You at the time of collection.
25.5. Personal Information Sold or Disclosed for a Business Purpose. We do not sell Personal Information of California consumers, have not sold Personal Information of California consumers in the preceding 12 months, and do not have actual knowledge that We sell the Personal Information of minors under 16 years of age.
25.5.1. We may disclose Personal Information to a third-party for a business purpose. In the preceding 12 months, We have disclosed the categories of Personal Information listed below to organizations and persons who arranged for Your participation in Our Programs and Our service providers and other vendors:
18.104.22.168. Categories of Personal Information listed in the California Customer Records statute;
22.214.171.124. Characteristics of protected classifications under California or federal law;
126.96.36.199. Commercial information;
188.8.131.52. Internet or other electronic network activity information;
184.108.40.206. Non-public education information;
220.127.116.11. Audio, electronic, visual, thermal, olfactory, or similar information;
18.104.22.168. Professional or employment-related information;
22.214.171.124. Inferences drawn from other categories of Personal Information ;
25.6. Your Right to Know. You have the right to request that We disclose information to You about Our collection, use, disclosure, and sale of Your Personal Information in the 12-month period preceding Your request. Once We receive and confirm Your verifiable consumer request, then subject to exceptions provided under the CCPA and based on Your request, We will disclose to You:
25.6.1. The categories of Personal Information We collected about You.
25.6.2. The categories of sources from which We collected Your Personal Information.
25.6.3. The business or commercial purpose for collecting or selling Your Personal Information.
25.6.4. The categories of third parties with whom We shared Your Personal Information.
25.6.5. The specific pieces of Personal Information We collected about You.
25.6.6. If We sold Your Personal Information, the categories of Personal Information that was sold to each category of recipient.
25.6.7. If We disclosed Your Personal Information for a business purpose, the categories of Personal Information that was disclosed to each category of recipient.
25.7. Your Right to Deletion. You have the right to request that We delete Your Personal Information that We have collected, subject to exceptions provided under the CCPA. Once We receive and confirm Your verifiable consumer request, then unless an exception applies, We will delete Your Personal Information from Our records and direct Our service providers and other vendors to delete Your Personal Information from their records. Deleting Your Personal Information may limit or stop You from using and benefiting from Our products and services.
25.8. Your Right to Non-Discrimination. You have the right not to receive discriminatory treatment by Us for the exercise of the privacy rights conferred by the CCPA.
25.9. Submitting Requests. To exercise Your right to know or right to deletion described above, please submit a verifiable consumer request to Us by calling Us at [(844) 215-3135] or sending an e-mail to firstname.lastname@example.org.
25.9.1. You may only make a verifiable consumer request to know twice within a 12-month period.
25.9.2. You may authorize another person to act as Your agent to submit requests on Your behalf. Unless You provide the agent with power of attorney under the California Probate Code, You will need to provide the agent a written and signed authorization. You may also submit requests on behalf of Your minor child.
25.10. Verification. We will verify Your identity before fulfilling Your request. We will ask You to provide Us data points that We have about You to verify Your identity.
25.10.1. If You authorize another person to act as Your agent to submit requests on Your behalf, then unless You provide the agent with power of attorney under the California Probate Code, We will ask the agent to provide Us the written and signed authorization that You provided to the agent, We will confirm with You that You did provide the authorization, and We will verify Your identity. If You submit a request on behalf of a minor child, We will ask You to provide Us information about Your child that allows Us to determine that You are the parent or guardian of the child. If the child is under the age of 13, We will ask You to sign a form declaring under penalty of perjury that You are the parent or guardian of the child.
25.11. Our Response to Your Request. We endeavor to respond to a verifiable consumer request within 45 days of its receipt. If We require more time (up to 45 additional days), We will inform You of the reason in writing. We will deliver Our written response by mail or electronically. If We are unable to comply with a request, Our response will explain why.
25.11.1. We do not charge a fee to process or respond to Your verifiable consumer request unless it is excessive or manifestly unfounded. If We determine that the request warrants a fee, We will tell You why We made that decision and provide You with a cost estimate before completing Your request.
- DATA RETENTION
- CONTACTING US
27.1. We are registered in New York under registration number [Number], and Our registered office is at 115 Broadway, New York, NY 10006.
27.2. You can contact Us:
27.2.1. by post, to the postal address given above;
27.2.2. using Our Website contact form;
27.2.3. by telephone, on (844) 215-3135; or
27.2.4. by email, to email@example.com.